This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Note that the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.


Download the current course guide Download


Domestic Students: Up to 52 Weeks study including 120 hours compulsory Work Placement

International Students: 52 Weeks (20 hours per week) including 120 hours compulsory Work Placement

All students will be required to complete approximately 10 hours of self study per week.


This course is made up of 8 core units (C) and 8 elective units (E).

  • CHCCS007 – Develop and implment service programs (C)
  • CHCCOM003 – Develop workplace communication strategies (C)
  • CHCDEV002 – Analyse impacts of sociological factors on clients in community work and services (C)
  • CHCDIV003 – Manage and promote diversity (C)
  • CHCLEG003 – Manage legal and ethical compliance (C)
  • CHCMGT005 – Facilitate workplace debriefing and support processes (C)
  • CHCPRP003 – Reflect on and improve own professional practice (C)
  • HLTWHS004 – Manage work health and safety (C)
  • CHCCS009 – Facilitate responsible behaviour (E)
  • CHCDE008 – Support community action (E)
  • CHCCOM004 – Present information to stakeholder groups (E)
  • CHCEDU002 – Plan health promotion and community intervention (E)
  • CHCAGE001 – Facilitate the empowerment of older people (E)
  • CHCYTH001 – Engage respectfully with young people (E)
  • CHCYTH010 – Provide services for young people appropriate to their needs and circumstances (E)
  • BSBHRM506 – Manage recruitment selection and induction processes (E)


All students undertaking Diploma in Community Services are required to complete a minimum of 100 hours of work placement in a recognised facility. You should be aware that you will not qualify for CHC52015 Diploma in Community Services unless this work placement is completed. Work Placement will be arranged by Astute Training Pty Ltd in conjunction with the student during the course of study.


CHC52015 Diploma in Community Services


International Students: 

Total Cost: $8500 for 12 months study.
Initial payment: $2125 Deposit + $200 (non-refundable) Enrollment fee + Overseas Health Cover Payment (varies dependent on individual requirements)

Domestic Students:

Cost calculated on study requirements. Please contact us for a free quote.

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  • Julie Onyango

    Hi, I have 2 family members who would like to come as international students. Please let me know the requirements. The two students are from Kenya.

    But I am in Australia. Feel free to contact me via email or telephone. My number is 0401166118

  • Hi Julie,

    If you read the information on the website you should be able to find most of the requirements that we deal with. Other requirements are dealt with by the relevant Department of Immigration in Kenya. If you have any further questions please contact us during business hours on 0247 325 088.

  • Micheal

    I will like to come as an international student. Please let me know the requirements for admission and procedures.

  • Hi Michael,

    Our requirements are an overall score of 5.5 or above in your IELTS exam, an Australian student Visa and your current Passport.
    The Enrollment process can be found in our enrollment application form

    Thank you

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